AI assistant

Ask for the report. Get the report.

Type what you need to know or what you want created, the way you would tell a coordinator, and the assistant does the looking and the typing.

Describe an event, read the preview, then confirm.

Ask in plain English

The assistant sits in a panel next to the screen you are already working in. You type a request the way you would say it to a coordinator across the desk. It answers in the same panel.

That matters most on the days you do not have time to click through screens. A client calls, you need one answer, and you type the question instead of opening three lists and comparing them by eye.

Reports and queries only read

Reports and queries are read-only. The assistant looks at your data and tells you what it found. It does not edit a shift, move a person or change a record while it answers.

Ask freely

A question that turns out to be the wrong question costs you nothing, because nothing in your account moved. Rephrase it and ask again.

Nothing changes by itself

Anything that would create or change data stops at a preview first, and you decide.

Safe to hand over

This is the part to tell a nervous colleague. Asking is safe.

Create an event by describing it

You can also tell the assistant to create an event. Describe it in one message, with the details you already know.

The assistant does not save anything yet. It shows you a preview of the event it understood. You read it the way you would read a booking before sending it on.

Nothing is created until you confirm the preview. That rule covers everything the assistant does: no data changes without your confirmation.

Once you confirm, the card changes to show that the event was created. From there it is in your back office as an event.

The Support Buddy panel beside the event board. A typed holiday cocktail party request is answered with a preview card marked Pending confirmation, with Decline and Confirm buttons.

Where it fits in your week

Think of it as a second way in, next to the screens you already use. The calendar, the board and the lists are still there. The assistant is for the moments when you know what you want and do not want to hunt for it.

A new coordinator can ask a question on their first day without knowing which screen holds the answer. An experienced one can describe an event in a sentence instead of filling in a form field by field.

Languages and your data

Languages

The assistant understands several languages besides English. Coordinators who think and write in another language can ask in that language, instead of translating a question in their head first.

Your data

Customer data is not used to train AI models. If you want to know where and how your data is processed, reach out to us and we will give you all the details.
It reads freely, and it writes only after you confirm.

Frequently asked

Does the assistant change anything without my confirmation?

No. It never creates or changes data without you confirming a preview first. Reports and queries are read-only.

Which languages does it understand?

It understands several languages besides English, so people in your office can ask in the language they work in.

Is our data used to train AI models?

No. Customer data is not used to train AI models.

Where is the data processed?

The security page says where your data is hosted and lists every subprocessor, including the one that routes assistant requests to AI model providers.

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